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He's Making A Name For Himself & His Clients Through The Art of PR...Part II
Copyright Brian O'Rourke
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www.entrends.com
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of the impact they have economically.
In the past, Smith worked as a consultant for television shows focused on entrepreneurs. Smith has helped clarify for the staff of these shows what it means to be an entrepreneur and the characteristics of most small businesses.
Smith says, "For example, one show
had a revenue parameter of $100 million or more in sales. With that, they had eliminated a great deal of their potential stories. I introduced them to Scott Olson, the creator of Roller Blades, who had considerably less revenue, but a great idea for a product and they placed him on the show. The show wound up dropping their revenue parameter and eventually eliminating it. Our firm wound up having more clients on the show than any other PR firm after that." |
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Making it past the first five-year
window has been Smith's greatest success with Entrepreneur PR. "It is amazing the difference it makes when you have established yourself. In a mater of a few phone calls, you can turn things around, even when the chips are down, as it was last year for the industry. If you do good work and you know the right people, things will happen. There is not a city I can to where I do not know a reporter to pitch clients to."
When asked about the frustrations of
the public relations industry, Smith says that receiving payment from clients can be difficult at times. Sometimes, because the businesses are small, they try to offer unconventional payments such as equity in their company. During the Dot Com era, Smith says a number of companies |
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offered equity instead of financial
payments. This wound up being very beneficial if the company succeeded, but as we all know, many of them did not.
Smith says that some clients want to
pay-for-performance. Smith says that this model fails in that it is very hard to evaluate the outcome of media placement, and clients are not always willing to share the fact that they received media exposure with the firm.
Smith says that the actual clients can
be the primary problem at other times. "We have had clients lie to us, scream at us, and then expect us to say positive things about their company. I refuse to misrepresent a company to my media contacts. No client in the world is worth throwing your ethics out the window. If a person is not pleasant to work with as a client, I can only imagine what they are like to work with as another vendor. So, now we screen our clients by personality type as well." |
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by phone calls. This is because a
majority of his associates are on the East Coast and have print deadlines to meet. The afternoons are left for appointments with clients. "I am consistent, but I do not work at a fanatic pace. I try not to work all night. I don't want to build my company at the expense of my health. Therefore, I have a great home gym that I utilize."
When asked what he enjoys most
about being an entrepreneur, Smith responds, "The best part is having a vision of something you would like to do and then just doing it. There are so many things that don't make sense on paper but work great in the real world. |
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Based on the
West Coast, a typical day for Smith starts with e- correspond- ence and is then followed |
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The corporate environment is not
conducive to those sorts of ideas."
In his free time, Smith tries to base his
hobbies on business ideas. Often times, he will travel to meet with media people. He is also an advanced amateur photographer and likes to travel with his girlfriend. |
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In terms of his financial success as an
entrepreneur, Smith says, "While I don't have a huge bank roll right now, when I get there, I will most likely look into acquiring some collectible automobiles and vacation property. I come from a single parent household, so I would also like to help my mother acquire a better house."
Smith also enjoys giving back to his
community. "Helping young people get through the transition in life is rewarding. I grew up in a gold mining town outside of Yosemite National Park. It was a great town, but definitely far removed. When I first moved there, we had ten family party lines. When you were on the phone, neighbors were always picking up the line. You constantly got interrupted. My neighbors even had outhouses. It's good to have that background because when you see someone who has a challenging situation in life, to be able to help them out with it is a lot of fun."
When giving advice to other
entrepreneurs starting out, Smith says, "Network better. Whatever field you are in, get to know other people in it. If you are going to open a restaurant for example, join the Restaurant Association and your local Chamber of Commerce. It's not necessarily who you are that makes the difference, it is who you know." |